80+
Enterprise transformation programmes shipped
11 wks
Median to first measurable business outcome
3×
Average ROI on modernised core systems
What we do

Capabilities under one accountable team.

01

Transformation strategy & operating model

Outcome-tree, value-stream mapping, capability heat-mapping, and a board-ready 18-month roadmap with named owners and quarterly KPIs.

02

Customer & citizen experience

Journey-led redesign of the moments that matter, validated with quantitative research and shipped as production-grade product squads.

03

Core systems modernisation

Strangler-fig migration of mainframe, ERP, and bespoke cores onto cloud-native platforms — without a big-bang cutover.

04

AI-embedded workflows

AI baked into the workflows that move revenue and risk — not just the demos. Governed, measurable, audit-ready.

What to expect

Outcomes you can hold us to — by horizon.

0–90 days

Foundations

Outcome tree, baseline metrics, and a working pilot in production by day 90 — defensible with finance, signed off by risk.

3–12 months

Scale

Squad expansion across the next 2–3 value pools. Live-parallel cutovers. Capability uplift inside the client team.

12+ months

Run & optimise

Managed run with named SLOs, quarterly value reviews, and a continuous-improvement budget reserved for innovation, not toil.

How we deliver

Five steps. One accountable team.

Diagnose

2–4 weeks

Outcome-tree, baseline metrics, prioritised value pools.

Design

4–8 weeks

Target operating model, reference architecture, business case.

Pilot

8–12 weeks

One value pool, end-to-end, with measurable KPI movement.

Scale

Q2–Q4

Squad expansion, platform-isation, continuous delivery.

Run

Continuous

Managed services, FinOps, quarterly value reviews.

Anchor case study

Federal agency consolidates 17 citizen portals into one — citizen NPS +41 points.

Government · UAE
Problem
Fragmented citizen experience across 17 legacy portals; cost-to-serve rising 12% YoY.
Solution
Unified service hub with shared identity, journey orchestration, and AI triage — built in 14 months with the agency’s own teams.
Impact
Citizen NPS +41 pts · Cost-to-serve −44% · 6.4M monthly active users · 100% audit pass at first attempt.
How we engage

Three commercial models. One outcome standard.

We avoid open-ended retainers. Every model names its outcome and its measurement window in the contract.

01 · Diagnose

Fixed-price diagnostic

2–4 week engagement. Outcome tree, baseline metrics, prioritised value pools, and a board-ready 18-month roadmap. Stop-go decision in week 4.

From USD 80k · 2–4 weeks
02 · Pilot

Outcome-linked pilot

8–12 week engagement to ship one value pool, end-to-end, with a measurable KPI commitment. Joint squads with the client team. Live-parallel before cutover.

Outcome-linked + capped fee · 8–12 weeks
03 · Scale & run

Programme + managed run

Multi-quarter scale-out with managed services on top. Quarterly value reviews. SLO-tied annual incentive. Capability transfer by design.

T&M + outcome incentive · Multi-quarter
FAQ

Frequently asked questions

How is this different from a “big-firm” transformation? +

We commit to outcomes named in the contract — measured quarterly. No deck-only deliverables. Our teams sit inside yours, with a single partner accountable end-to-end.

How fast can we get to value? +

Median 11 weeks from kickoff to first measurable business outcome. We design the first pilot to be defensible with finance before we scale.

Do you bring our people along? +

Yes. Every engagement has a capability-uplift workstream. We staff joint squads, document everything, and exit with your team running the platform.

Can you operate under a regulator? +

We deliver into central banks, defence ministries, and national health systems. ISO 27001, SOC 2 Type II, GDPR, UAE PDPL audited annually.

What does pricing look like? +

Outcome-based or T&M with capped fees. We avoid open-ended retainers. Fixed-price diagnose engagements available.

Can you take over a stalled programme? +

Often. We do rapid 4-week diagnostics on troubled programmes and produce a recovery plan with named owners and a stop-go decision in week 5.

Talk to a partner

Book a digital transformation briefing.

A senior partner will respond within one business day with a tailored agenda.