Sector pulse
100+
Government clients across 14 countries
250M
Citizens served on RapidData-built portals
100%
First-attempt audit pass rate
NESA
UAE compliance certified
Where we move the needle

Six priorities for the sector.

01

Citizen experience consolidation

Unify fragmented portals into one journey-led service hub. Shared identity, AI triage, single sign-on.

02

Digital identity & wallets

Sovereign identity rails — mobile-first, biometric-ready, regulator-aligned.

03

AI in public service

Triage, eligibility, fraud detection — with explainability and audit trail by default.

04

Open data & legacy decomposition

Strangle decades-old systems while keeping operations live; publish open data with governance.

05

Public-sector cloud

Sovereign cloud landing zones aligned to NESA, SAMA, MeitY, and FedRAMP equivalents.

06

Cyber resilience for the state

SOC, MDR, threat intelligence, and incident-response retainers built for nation-state risk.

What to expect

Outcomes you can hold us to — by horizon.

0–90 days

Foundations

Outcome tree, baseline metrics, and a working pilot in production by day 90 — defensible with finance, signed off by risk.

3–12 months

Scale

Squad expansion across the next 2–3 value pools. Live-parallel cutovers. Capability uplift inside the client team.

12+ months

Run & optimise

Managed run with named SLOs, quarterly value reviews, and a continuous-improvement budget reserved for innovation, not toil.

Anchor case study

Federal agency consolidates 17 citizen portals into one.

Government · UAE
Problem
Fragmented citizen experience across 17 legacy portals; cost-to-serve rising 12% YoY.
Solution
Unified service hub with shared identity, journey orchestration, and AI triage — built in 14 months.
Impact
Citizen NPS +41 pts · Cost-to-serve −44% · 6.4M monthly active users.
How we engage

Three commercial models. One outcome standard.

We avoid open-ended retainers. Every model names its outcome and its measurement window in the contract.

01 · Diagnose

Fixed-price diagnostic

2–4 week engagement. Outcome tree, baseline metrics, prioritised value pools, and a board-ready 18-month roadmap. Stop-go decision in week 4.

From USD 80k · 2–4 weeks
02 · Pilot

Outcome-linked pilot

8–12 week engagement to ship one value pool, end-to-end, with a measurable KPI commitment. Joint squads with the client team. Live-parallel before cutover.

Outcome-linked + capped fee · 8–12 weeks
03 · Scale & run

Programme + managed run

Multi-quarter scale-out with managed services on top. Quarterly value reviews. SLO-tied annual incentive. Capability transfer by design.

T&M + outcome incentive · Multi-quarter
FAQ

Frequently asked questions

Do you have certified clearance to work in this sector? +

ISO 27001, SOC 2 Type II, GDPR, UAE PDPL, sector-specific (BCBS 239, IFRS 9, HIPAA, FedRAMP-equivalent depending on geography). Audit packs available under NDA.

Can you operate in our regulator’s jurisdiction? +

We operate in the GCC, EU, UK, US, India, ASEAN, and East Africa. We bring sector leads who have lived your specific regulatory frame.

How do you handle data residency? +

We design for sovereignty by default — sovereign cloud, on-prem, or in-country managed services available.

Will you work with our incumbent system integrator? +

Yes — many of our engagements are co-delivery. We do not require to be the prime.

How fast to first value? +

Median 11 weeks. Sector-specific patterns let us skip a lot of the architecture rumination.

Can you scale a successful pilot? +

Scaling is the work. Most failed transformations fail at scale, not at pilot. Our methodology has scale built in from week one.

Talk to our sector lead

Book a government briefing.

A sector partner — not an account manager — will respond within one business day.